Help

Feedback and problems

We read every message. Nothing here nags you or asks for a rating.

Send feedback

Open Where you stand and tap Send feedback. It opens an email to us with the app version and your iOS version already in the subject. You can edit it before sending.

Shake to send

On any screen, shake your phone. You can attach a picture of that screen to the email. Check it doesn't show anything you'd rather not share before you send it.

When the app crashes or freezes

If the app crashes or freezes, your iPhone gives us a short technical report: the app version, the iOS version, the phone model, how long it froze, and where in the app it happened. It never includes your homes, listings, notes, photos or anything you typed. We can't tell who sent it.